Teller Part Time Green Gables

Wells Fargo•Lakewood, CO

7d•$20 - $26•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network. This front-line, customer-focused position supports customers’ everyday banking needs through in-branch interactions, accurately completing transactions while delivering a welcoming and reliable experience. Tellers are a primary point of contact for customers and represent the branch through attentive, trustworthy service. The role builds foundational banking skills by helping employees learn about customer needs and introduce helpful products, services, and digital tools. Tellers identify opportunities to support customers and connect them with the appropriate banker for detailed product conversations. They work with branch teammates to support daily operations and provide a consistent, high-quality customer experience. Wells Fargo provides training and coaching, and the role offers exposure to retail banking and opportunities for career growth. The position is based at 1905 S Wadsworth Blvd, Lakewood, Colorado 80227. The schedule includes Saturdays. The role is not eligible for visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
Strong collaboration and relationship-building skills.
Organized and adaptable, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to convenient banking options, including digital tools, self-service options, or the appropriate team member.
Build customer relationships by actively listening and connecting customers with relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately while exercising sound judgment and managing risk in accordance with policies and controls.
Communicate clearly, ask questions to clarify customer needs, and explain solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Follow applicable risk and compliance programs, policies, and procedures; escalate and remediate issues as appropriate.