Teller Part Time Green Gables

Wells Fargo Bank•Lakewood, CO

6d•Onsite

About The Position

Wells Fargo is hiring a part-time Teller for its National Branch Network. This customer-facing role supports customers’ everyday banking needs through in-branch interactions, accurately processing transactions and providing a welcoming, reliable experience. Tellers are a primary point of contact for customers and represent the branch through attentive service, accuracy, and care. The role builds foundational banking skills. Tellers learn about customers’ needs, introduce relevant products, services, and digital tools at a high level, and connect customers with a banker for detailed product conversations. They work closely with branch teammates to support smooth daily operations and a consistent customer experience. Wells Fargo describes the position as an entry point for retail banking growth and career mobility, supported by training, coaching, and a team-based culture. The position is located at 1905 S Wadsworth Blvd, Lakewood, Colorado 80227. The work schedule includes Saturdays. The listed base pay range is $20.00–$26.00; pay may vary based on factors including performance, skills, experience, and work location. Employees may also be eligible for incentive opportunities. The position is not eligible for Visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to process transactions accurately across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Proven cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions quickly.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
Strong collaboration and relationship-building skills to work effectively with branch teammates.
Organized and adaptable, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine service transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build relationships and actively listen to understand customers’ everyday financial needs.
Connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercising sound judgment and managing risk in accordance with policies and controls.
Use communication and active listening skills to clarify needs and provide clear solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.
Follow applicable risk and compliance policies and procedures, fulfill risk obligations, and timely escalate and remediate issues.