Part Time Teller

PNC Bank•Fairhope, AL

1d•Onsite

About The Position

As a Part Time Teller in PNC's Retail Banking organization, based in Fairhope, Alabama, you will deliver a customer experience aimed at improving customers’ financial wellbeing and building loyalty. You will handle customer interactions and transactions, educate customers about available options and PNC products, identify banking opportunities, and make appropriate referrals. The position is in-office. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position. The role requires applying product and procedural knowledge to resolve customer problems, following policies and procedures, and using sound judgment within established limits. You will help ensure teller and branch daily operations and maintenance transactions are completed accurately and efficiently. PNC emphasizes customer focus and effective management of risks in support of its Enterprise Risk Management Framework. Prior experience is not required. No degree, certification, or license is required. Benefits available to eligible part-time employees may include medical and prescription coverage, dental and vision options, life insurance, retirement and stock plans, care and family-building assistance, educational assistance, wellness programs, and paid time off.

Requirements

Prior experience is not required.
No degree is required; comparable combinations of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
Demonstrate appropriate knowledge, skills, and abilities for the role.
Skills and competencies include accuracy and attention to detail, addressing customer needs, knowledge of banking products, digital awareness, effective communication, fraud detection and prevention, managing multiple priorities, problem solving, and understanding customer needs.
Candidates must be eligible to work without employment visa sponsorship; PNC does not participate in STEM OPT for this position.

Nice To Haves

Accountability
Banking
Client loyalty
Customer experience
Customer service
Identifying opportunities
Leveraging technology
Proactive sales

Responsibilities

Deliver a customer experience intended to improve customers’ financial wellbeing and create loyalty.
Process a variety of customer interactions and educate customers about available alternatives for financial interactions.
Identify banking opportunities and make appropriate referrals to branch staff.
Conduct lobby engagement activities to connect with customers and position PNC products to meet their needs.
Educate customers about options for managing financial transactions using technology, tools, and resources.
Apply product and procedural knowledge to solve customer problems.
Follow policies and procedures and exercise sound judgment within established limits.
Ensure teller and branch daily operations and maintenance transactions are completed efficiently and accurately.
Assess and manage risks associated with business objectives and activities in accordance with PNC’s Enterprise Risk Management Framework.

Benefits

Eligible part-time employees may have medical and prescription drug coverage with a Health Savings Account feature.
Dental and vision options.
Employee life insurance.
401(k) with PNC match, pension, and stock purchase plans.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
Seven occasional absence days each year, unless otherwise required by law, depending on eligibility.
Vacation accrual based on hours worked in the current calendar year, available for use after 90 days of service.