Part Time Teller

PNC Bank•Champaign, IL

10d•Onsite

About The Position

As a Teller within PNC's Retail Banking organization, you will be based in Champaign, Illinois. This is an in-office role. You will deliver a customer experience focused on customers' financial wellbeing and loyalty while processing customer interactions, educating customers about financial transaction options, and identifying opportunities to refer customers to appropriate banking products and staff. You will also support efficient and accurate teller and branch operations while following policies and procedures and managing risk.

Requirements

Prior experience is not required.
A university or college degree, high school diploma, or GED is not required for the primary duties.
A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
Demonstrate appropriate knowledge, skills, and abilities for the role, including accuracy and attention to detail, addressing customer needs, effective communication, fraud detection and prevention, managing multiple priorities, problem solving, and understanding customer needs.

Nice To Haves

Accountability
Banking knowledge
Client loyalty
Customer experience
Customer service
Identifying opportunities
Leveraging technology
Proactive sales

Responsibilities

Deliver a customer experience aimed at improving financial wellbeing and building customer loyalty.
Process a variety of customer interactions and educate customers about available options for financial interactions and transactions.
Identify banking opportunities and make appropriate referrals to branch staff.
Engage with customers in the lobby and position PNC products to meet their needs.
Help customers manage financial transactions by using technology, tools, and resources.
Apply product and procedural knowledge to resolve customer problems.
Follow policies and procedures and exercise sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions accurately and efficiently.
Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature, depending on eligibility
Dental and vision options, depending on eligibility
Employee life insurance
401(k) with PNC match
Pension and stock purchase plans
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select fully paid programs
Wellness program with financial incentives
Parental leave, depending on eligibility
Up to 11 paid holidays each year
Seven occasional absence days each year, unless otherwise required by law
Vacation accrual based on hours worked, including overtime, for use after 90 days of service