Part Time Teller

PNC•Worthington, OH

19d•$14 - $24•Onsite

About The Position

As a Part Time Teller in PNC's Retail Branch organization, the employee is based at the Worthington Branch in Worthington, Ohio. The role delivers a customer experience intended to improve customers’ financial wellbeing and build loyalty while increasing share of wallet. It involves processing a variety of customer interactions, explaining alternatives for financial transactions, identifying banking opportunities, and referring customers to appropriate branch staff. The role is in-office; PNC encourages candidates to clarify workplace expectations with their recruiter and hiring manager. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

Prior experience is not required.
No degree is required; comparable combinations of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
No required certifications or licenses.
Demonstrate appropriate knowledge, skills, and abilities for the role, including accuracy and attention to detail, addressing customer needs, effective communication, fraud detection and prevention, managing multiple priorities, problem solving, and understanding customer needs.

Nice To Haves

Accountability
Banking knowledge
Client loyalty
Customer experience
Customer service
Identifying opportunities
Leveraging technology
Proactive sales

Responsibilities

Deliver customer experiences that support financial wellbeing, customer loyalty, and increased share of wallet.
Process a variety of customer interactions and educate customers about alternatives for their financial interactions.
Identify banking opportunities through meaningful customer conversations and make appropriate referrals to branch staff.
Perform lobby engagement activities and position PNC products to address customers’ needs.
Educate customers on options for managing financial transactions using technology, tools, and resources.
Apply product and procedural knowledge to resolve customer problems.
Follow policies and procedures and exercise sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
Demonstrate customer focus and manage risks in accordance with PNC’s Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature, depending on eligibility
Dental and vision options, depending on eligibility
Employee life insurance, depending on eligibility
401(k) with PNC match
Pension plan
Stock purchase plans
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select fully paid programs
Wellness program with financial incentives
Parental leave, depending on eligibility
Up to 11 paid holidays each year, depending on eligibility
Seven occasional absence days each year, unless otherwise required by law
Vacation accrual based on hours worked, including overtime, for part-time employees; vacation may be used after 90 days of service