Teller- Part Time

Langley Federal Credit Union•Poquoson, VA

4d•$17 - $19•Onsite

About The Position

Langley Federal Credit Union is hiring a part-time Teller to work on-site at its Poquoson branch in Poquoson, Virginia. The Teller provides members with in-person service, accurately processes member transactions, and educates members about Langley products and services to help them save, borrow, and spend wisely. The role works in an indoor, climate-controlled retail branch with noise ranging from quiet to moderate. A flexible schedule, including Saturdays, is required. The position may also work at other branch locations as needed.

Requirements

An associate degree, or two years of face-to-face customer service or sales experience that includes cash handling, or an equivalent combination of education and experience.
Ability to work a flexible schedule, including Saturdays.
Ability to talk, hear, sit, use hands and fingers to operate standard and non-standard office equipment, handle small objects, reach, stand, and walk; occasional lifting of up to 10 pounds may be required.
Close vision at 20 inches or less.

Responsibilities

Process member transactions, including balance inquiries, transfers, payments, loan advances, account openings, and other requests through the core system.
Process cash transactions accurately and in compliance with regulatory requirements.
Assist members with service requests, document interactions, and follow up using the Customer Relationship Management (CRM) tool and Document Management System.
Educate members about Langley products and services and refer them to internal business partners.
Interact professionally with peers, supervisors, and other Langley employees to foster teamwork.
Mentor and role-model for tellers, providing adequate on-site training.
Help deter fraud and theft to protect members and the Credit Union.
Assist with other branch operational duties as assigned.
Comply with Credit Union policies and regulatory requirements.
Work at other branch locations as needed.

Benefits

Affordable medical, dental, and vision plans.
Educational assistance, including books, lab fees, and registration costs.
Student loan repayment support.
Career growth opportunities.
Paid vacation that accrues from the first day and increases with service.
13 paid holidays, including the employee's birthday and the day after Thanksgiving, plus floating holidays.
Paid sick time for all team members.
401(k) plan with a 6% company match, immediate vesting, and a Roth IRA option.
Company-covered short- and long-term disability insurance.
Complimentary life insurance and the option to purchase additional voluntary life insurance.
Flexible health care and dependent care benefits.