Teller (Part-Time)

Associated Bank•Janesville, WI

10d

About The Position

Associated Bank is hiring a part-time Teller to provide exceptional service and support in customer interactions. The role processes transactions accurately, identifies customer needs, and promotes financial solutions. Tellers support daily branch operations, help customers use digital and self-service banking tools, and collaborate with colleagues to deliver seamless service. The position contributes to a team focused on collaboration, integrity, and community impact, while offering opportunities to develop banking knowledge and grow professionally. Associated Bank conducts background checks on new hires and expects candidates to represent themselves and their experiences directly during recruiting. The bank may use AI or automated technologies to help organize and analyze applicant information, but hiring decisions are made by Associated Bank personnel. The bank is an equal opportunity employer and provides assistance during the application and hiring process upon request.

Requirements

High school diploma or an equivalent combination of education and experience.
Up to 2 years of demonstrated customer service experience.

Nice To Haves

Experience in retail banking, cash handling, or financial services.

Responsibilities

Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
Process customer transactions accurately and efficiently while following policies and procedures.
Identify customer needs and refer customers to colleagues for additional financial solutions.
Promote current offers, products, and services that benefit customers.
Answer questions and resolve customer concerns professionally and carefully.
Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
Demonstrate and educate customers on digital and self-service banking tools.
Collaborate with team members across multiple branches to ensure seamless service.
Comply with applicable enterprise policies, procedures, laws, and regulations, including the Bank Secrecy Act.
Report suspicious activity to Financial Intelligence.
Report customer complaints and procedure violations to management or HR.
Report ethical concerns through Associated Bank’s anonymous Ethics Hotline.