Teller (Reserve)

Bank of Ann Arbor•Howell, MI
•Onsite

About The Position

Bank of Ann Arbor is hiring a friendly, reliable Teller to help customers with everyday financial needs and deliver excellent customer service. The primary work location is the Downtown Howell branch, with coverage at other Livingston County branches as needed to meet scheduling needs. The role involves handling cash, numbers, and technology while building customer relationships. The schedule is Monday through Thursday, 8 a.m. to 4:30 p.m.; Friday, 8 a.m. to 5:30 p.m.; and one Saturday per month, 8 a.m. to 12:30 p.m.

Requirements

  • Cash-handling experience and/or customer service experience.
  • Proficient computer skills, including the ability to use a keyboard and ten-key pad and basic capability to access information in bank-wide systems.
  • Excellent customer service and communication skills, with the ability to interact with a variety of bank clients.
  • Ability to meet the described physical demands, including occasionally lifting and/or moving up to 25 pounds, with reasonable accommodation where applicable.

Nice To Haves

  • One year of previous teller experience is preferred but not required.

Responsibilities

  • Welcome customers to the bank in a warm, friendly manner.
  • Handle transactions efficiently and accurately, including account deposits and withdrawals, and verify cash and check endorsements.
  • Accept loan payments and issue money orders, cashier checks, and foreign currency.
  • Process transactions within authorized limits, including check-cashing limits, and obtain supervisor approval when required.
  • Use product knowledge to assist new and existing customers with their banking needs.
  • Control and balance financial instruments processed and assist with overall branch services.
  • Perform other duties as required by the position.
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