Teller (Reserve)

Bank of Ann Arbor•Howell, MI
•Onsite

About The Position

Bank of Ann Arbor is seeking a friendly and reliable Teller who takes pride in helping customers with everyday financial needs. The role is based primarily at the bank’s Downtown Howell branch, with coverage at other Livingston County branches as needed to meet scheduling needs. The Teller provides accurate and efficient transaction services, controls and balances financial instruments, and assists with overall branch services. The position calls for comfort with cash, numbers, and technology, along with a focus on customer service and relationship-building. The schedule is Monday through Thursday, 8 a.m. to 4:30 p.m.; Friday, 8 a.m. to 5:30 p.m.; and one Saturday per month, 8 a.m. to 12:30 p.m.

Requirements

  • Cash-handling experience and/or customer-service experience.
  • Proficient computer skills, including the ability to use a keyboard and ten-key pad and basic ability to access information in bank-wide systems.
  • Excellent customer-service and communication skills, with the ability to interact with a variety of bank clients.

Nice To Haves

  • One year of previous teller experience is preferred but not required.

Responsibilities

  • Welcome customers to the bank in a warm, friendly manner.
  • Process transactions efficiently and accurately, including account deposits and withdrawals, and verify cash and check endorsements.
  • Accept loan payments and issue money orders, cashier’s checks, and foreign currency.
  • Process transactions within authorized limits, including check-cashing limits, and obtain supervisor approval when required.
  • Develop product knowledge to help new and existing customers with their banking needs.
  • Control and balance financial instruments processed and assist with overall branch services.
  • Perform other duties as required by the position.
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