Teller Penitas

PNC•Penitas, TX

1d•Onsite

About The Position

As a full-time Teller in PNC's Retail Branch Banking Network, based at the Penitas branch in Penitas, Texas, you will provide exceptional customer service, accurately process high-volume customer banking transactions, educate customers about innovative technology, and develop banking product referral opportunities through strong customer relationship skills. The role focuses on improving customers' financial wellbeing, building loyalty, and increasing share of wallet by providing a distinctive customer experience and helping customers understand available options for their financial interactions. The position is in-office. Spanish-speaking ability is preferred. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

Prior experience is not required.
No degree is required; comparable combinations of education, job-specific certifications, and experience, including military service, may be considered.
Demonstrate appropriate knowledge, skills, and abilities for the role.
Spanish-speaking ability is preferred.

Nice To Haves

Spanish speaking.
Accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales skills.
Accuracy and attention to detail, addressing customer needs, knowledge of banking products, digital awareness, effective communication, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs.

Responsibilities

Deliver a customer experience aimed at improving financial wellbeing, creating loyalty, and increasing share of wallet.
Process a variety of customer interactions and banking transactions accurately.
Educate customers about available alternatives for financial interactions and options for managing transactions using technology, tools, and resources.
Identify banking opportunities through meaningful customer conversations and make appropriate referrals to branch staff.
Perform lobby engagement activities to connect with customers and position PNC products to meet customer needs.
Apply product and procedural knowledge to solve customer problems.
Follow policies and procedures and demonstrate sound judgment within established limits.
Ensure teller and branch daily operations and maintenance transactions are completed efficiently and accurately.
Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature.
Dental and vision options.
Employee and spouse/child life insurance.
Short- and long-term disability protection.
401(k) with PNC match.
Pension and stock purchase plans.
Dependent care reimbursement account.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Maternity and/or parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
9 occasional absence days each year, unless otherwise required by law, depending on eligibility.
15 to 25 vacation days each year depending on career level and years of service, depending on eligibility.