Teller (Full-Time / Sparta)

River Bank • Sparta, WI

4d • Onsite

About The Position

River Bank is seeking a full-time Teller I to serve customers at its Sparta - Oak branch. The role provides accurate and timely banking services, conducts customer transactions, and refers customers to appropriate bank departments. River Bank provides comprehensive training and the tools needed to begin and develop a banking career. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., plus rotating Saturdays from 8:00 a.m. to 12:00 p.m. The position may require travel to other River Bank locations to provide coverage.

Requirements

• High school diploma or GED.
• Customer service and/or sales experience.
• Ability to work well under pressure, including in a fast-paced environment.
• Strong communication and organizational skills.
• Excellent customer service and mathematical skills.

Nice To Haves

• Cash handling experience.
• Basic knowledge of bank products.

Responsibilities

• Provide accurate and timely customer service, including check and savings bond cashing, cash advances, deposits, withdrawals, transfers, loan payments, monetary instruments, wire transfers, safe deposit box payments, and check orders, following established guidelines and procedures.
• Balance the cash drawer daily, including periodic check batching and end-of-day processing.
• Balance and post vault transactions during assigned rotations in accordance with Vault Teller/Dual Control procedures.
• Answer basic customer inquiries in person and by phone.
• Recognize and report fraudulent or suspicious activity to a supervisor.
• Perform light cleaning as needed to maintain the appearance of the lobby and teller line.
• Assist with other duties and projects as assigned by a supervisor.
• Travel to other River Bank locations to provide coverage when needed.

Benefits

• Comprehensive training.
• Health, dental, vision, life, long-term disability, and short-term disability insurance, among other insurance benefits.
• Paid Time Off accruing at a rate equivalent to 18 days annually for full-time employees.
• Paid holidays.
• Paid volunteer hours.
• 401(k) with an employer match.
• Diverse and inclusive work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED