Teller (Part-Time)

Associated Bank•Oconto, WI

17d•$17 - $23

About The Position

The Teller provides exceptional customer service and support in a front-line banking role. The position processes customer transactions accurately, identifies customer needs, and promotes financial solutions that help customers achieve their goals. The Teller supports daily branch operations, demonstrates digital and self-service banking tools, and collaborates with colleagues across multiple branches. The role requires compliance with applicable company policies, laws, and regulations, including Bank Secrecy Act requirements, and reporting suspicious activity, customer complaints, procedure violations, and ethical concerns as required.

Requirements

High school diploma or equivalent combination of education and experience.
Up to 2 years of demonstrated customer service experience.

Nice To Haves

Experience in retail banking, cash handling, or financial services.

Responsibilities

Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
Accurately and efficiently process customer transactions while following all policies and procedures.
Identify customer needs and refer customers to colleagues for additional financial solutions.
Promote current offers, products, and services that benefit customers.
Answer questions and resolve customer concerns professionally and carefully.
Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
Demonstrate and educate customers on digital and self-service banking tools.
Collaborate with team members across multiple branches to ensure seamless service.
Comply with applicable enterprise policies, procedures, laws, and regulations, including Bank Secrecy Act requirements.
Report suspicious activity, customer complaints, procedure violations, and ethical concerns as required.