Teller Part Time West Palm Beach

Wells Fargo•West Palm Beach, FL

1d•Onsite

About The Position

Wells Fargo is hiring a Teller to join its National Branch Network in a customer-focused, front-line role. The Teller supports customers’ everyday banking needs through in-branch interactions, accurately processes transactions, and provides a welcoming, reliable experience. As a primary point of contact, the Teller represents the branch through strong service, attention to detail, and genuine care. The role builds foundational banking skills by helping Tellers understand customers’ needs and introducing relevant products, services, and digital tools. Tellers identify opportunities to support customers and refer them to a banker for detailed product conversations. They work with branch teammates to maintain smooth daily operations and provide a consistent, high-quality customer experience. Wells Fargo describes this position as an entry point to retail banking and potential long-term career growth, supported by training, coaching, and a team-based culture.

Requirements

At least 6 months of experience interacting with customers, or equivalent experience demonstrated through work, training, military experience, or education.

Nice To Haves

Experience in customer-facing roles, with attention to detail and the ability to process transactions accurately across multiple systems in a fast-paced environment.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions.
A professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and escalate concerns appropriately.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills with branch teammates.
Organized and adaptable, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to appropriate banking options, digital tools, self-service options, or team members.
Build customer relationships, listen to everyday financial needs, and connect customers with relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately while exercising sound judgment and managing risk in accordance with policies and controls.
Communicate clearly, use active listening to clarify customer needs, and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate complex issues for timely resolution.
Follow applicable risk and compliance programs, Wells Fargo policies and procedures, and risk escalation and remediation requirements.