Teller Part Time West Palm Beach

Wells Fargo Bank•West Palm Beach, FL

6h•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network in West Palm Beach, Florida. This customer-focused, front-line role supports customers’ everyday banking needs through in-branch interactions. The Teller accurately processes transactions, provides a welcoming and reliable experience, and serves as a primary point of contact for customers. The role involves learning about customer needs, introducing helpful products, services, and digital tools, and connecting customers with a banker for detailed product conversations. Tellers work closely with branch teammates to support daily operations and deliver a consistent, high-quality customer experience. Wells Fargo provides training and coaching, and the position offers exposure to retail banking and opportunities for career growth.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Proven cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills to work effectively with branch teammates.
Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build customer relationships, listen to understand everyday financial needs, and connect customers with relevant information, services, tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately and exercise sound judgment while managing risk in accordance with policies and controls.
Communicate clearly, ask questions to clarify needs, and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions and concerns, escalating more complex issues to support timely resolution.