Teller Part Time NJ Madison Office

Wells Fargo Bank•Madison, NJ

14h•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network at the Madison, New Jersey office. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions. The Teller processes transactions accurately, provides a welcoming and reliable experience, identifies customer needs, and connects customers with relevant information, services, digital tools, or bankers for more detailed product conversations. The role works closely with branch teammates to support smooth daily operations and consistent customer service, while building foundational retail banking skills and offering exposure to potential long-term career growth through Wells Fargo’s training, coaching, and team-based culture. The position requires a schedule that includes Saturdays and is not eligible for Visa sponsorship. The listed base pay range is $22.00–$27.50; pay may vary based on factors such as performance, skills, experience, and work location. Employees may also be eligible for incentive opportunities.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
This position is not eligible for Visa sponsorship.

Nice To Haves

Experience in customer-facing roles, strong attention to detail, and the ability to process transactions accurately across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions.
A professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills to work effectively with branch teammates.
Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build customer relationships by actively listening to understand everyday financial needs and connecting customers with relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in line with policies and controls.
Clarify customer needs and provide clear, simple solutions or next steps using strong communication and active listening skills.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate complex issues to support timely resolution.
Follow applicable risk and compliance programs, policies, and procedures; escalate and remediate issues appropriately.
Work a schedule that includes Saturdays.