Teller Part Time NJ Closter Office

Wells Fargo•Closter, NJ
•$22 - $28•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network in a customer-focused, in-branch role. The Teller supports customers’ everyday banking needs by accurately completing transactions and providing a welcoming, reliable experience. As a primary point of contact, the Teller represents the branch through attentive service, care, and attention to detail. The role builds foundational banking skills by helping identify customers’ needs and introducing relevant products, services, and digital tools. The Teller connects customers to a banker for detailed product conversations and collaborates with branch teammates to support daily operations and consistent, high-quality customer service. Wells Fargo describes the position as an opportunity for exposure to retail banking and long-term career growth, supported by training, coaching, and a team-based culture.

Requirements

  • At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
  • Ability to work a schedule that includes Saturdays.

Nice To Haves

  • Experience in customer-facing roles, strong attention to detail, and ability to accurately process transactions across multiple systems in a fast-paced environment.
  • Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
  • Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
  • Cash-handling experience.
  • Ability to develop accuracy, confidence, and consistency in customer transactions.
  • A professional, integrity-driven approach to building trust through reliable service.
  • Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
  • Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
  • Strong collaboration and relationship-building skills.
  • Organization, adaptability, and effective prioritization in a dynamic, customer-focused environment.
  • Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

  • Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
  • Welcome customers, understand their needs, and guide them to appropriate banking options, digital tools, self-service options, or team members.
  • Build customer relationships, listen to understand everyday financial needs, and connect customers with relevant information, services, digital tools, or bankers.
  • Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
  • Complete transactional and operational activities accurately, use sound judgment, and manage risk in accordance with policies and controls.
  • Communicate clearly, use active listening to clarify needs, and provide simple solutions or next steps.
  • Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
  • Resolve routine customer questions or concerns and escalate complex issues for timely resolution.

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
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