Teller Part Time NJ Madison Office

Wells Fargo•Madison, NJ

1d•$22 - $28•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network at the Madison, New Jersey office. In this front-line, customer-focused role, the Teller supports customers’ everyday banking needs through in-branch interactions, accurately processes transactions, and provides a welcoming and reliable experience. The Teller is a primary customer contact and represents the branch through attentive service, accuracy, and care. The role involves learning customers’ needs, introducing helpful products, services, and digital tools, and connecting customers with a banker for detailed product conversations. The Teller works with branch teammates to support daily operations and deliver a consistent customer experience. This position provides exposure to retail banking and opportunities for career growth supported by Wells Fargo training, coaching, and team culture. The position is part-time and located at 200 Main St, Madison, NJ 07940. The schedule will include Saturdays. The role is not eligible for visa sponsorship. The stated base pay range is $22.00–$27.50; pay may vary based on factors such as performance, skills, experience, and work location, and employees may also be eligible for incentive opportunities.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Proven cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills to work effectively with branch teammates.
Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process transactions and engage customers to provide a positive, reliable branch experience.
Process routine service transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build customer relationships, actively listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
Clarify customer needs and provide clear, simple solutions or next steps through effective communication and active listening.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.
Follow applicable risk and compliance programs, policies, and procedures; escalate and remediate issues in a timely and effective manner.