Teller Part Time Madison

Wells Fargo•Madison, SD

4d•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network in Madison, South Dakota. In this customer-focused, front-line role, the Teller supports everyday banking needs through in-branch interactions, processes transactions accurately, and provides a welcoming and reliable customer experience. The Teller is a primary customer contact and represents the branch through strong service, attention to detail, and genuine care. The role builds foundational banking skills by helping identify customer needs and introducing relevant products, services, and digital tools. The Teller connects customers with bankers for detailed product conversations and works with branch teammates to support daily operations and a consistent, high-quality customer experience. Wells Fargo describes the position as an entry point for growth and career mobility, supported by training, coaching, and a team-based culture.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.

Nice To Haves

Experience in customer-facing roles, strong attention to detail, and ability to process transactions accurately across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
Strong collaboration and relationship-building skills for working effectively with branch teammates.
Organization and adaptability, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build relationships and listen to understand everyday financial needs; connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, use sound judgment, and manage risk in line with policies and controls.
Communicate clearly and use active listening to clarify needs and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Work a schedule that includes Saturdays.