Teller Part Time Aurora South

Wells Fargo Bank•Aurora, CO

16h•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network in a customer-focused, in-branch role. The Teller supports customers’ everyday banking needs by accurately processing transactions and delivering a welcoming, reliable experience. As a primary point of contact, the Teller represents the branch through attentive service and care, learns about customers’ needs, and introduces helpful banking products, services, and digital tools. The role connects customers with bankers when more detailed product conversations are appropriate and works closely with branch teammates to support daily operations and consistent service. It offers exposure to retail banking and a starting point for career growth, supported by training, coaching, and a team-based culture. The position is based at 2550 S Parker Rd, Aurora, Colorado 80014. The schedule includes Saturdays. The role is not eligible for visa sponsorship. The stated base pay range is $20.00–$26.00; pay may vary based on factors including performance, skills, experience, and work location, and employees may also be eligible for incentive opportunities.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
A professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills to work effectively with branch teammates.
Organization and adaptability, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to appropriate banking methods, digital tools, self-service options, or team members.
Build customer relationships by actively listening and connecting customers to relevant information, services, digital tools, or bankers.
Recognize potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately while exercising sound judgment and managing risk in accordance with policies and controls.
Communicate clearly, ask questions to clarify customer needs, and provide straightforward solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions and concerns, escalating more complex issues to support timely resolution.
Follow applicable risk and compliance programs, policies, and procedures; identify and escalate risks or issues and make sound risk decisions.