Teller Part Time Stockton Hill And Gordon

Wells Fargo & Company•Kingman, AZ

13d•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network. This customer-focused, front-line role supports customers’ everyday banking needs through in-branch interactions, accurately processing transactions while providing a welcoming and reliable experience. Tellers serve as a primary point of contact for customers and represent the branch through strong service, attention to detail, and genuine care. The role builds foundational banking skills by learning about customer needs and introducing helpful products, services, and digital tools. Tellers identify opportunities to support customers and connect them with the appropriate banker for detailed product conversations. They work closely with branch teammates to maintain smooth daily operations and deliver a consistent, high-quality customer experience. Wells Fargo provides training, coaching, and a team-based culture, with opportunities for long-term growth and career mobility.

Requirements

At least 6 months of experience interacting with customers, or equivalent experience demonstrated through work, training, military experience, or education.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, strong attention to detail, and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills.
Organization and adaptability, with the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process transactions and engage customers with care to deliver a positive, reliable branch experience.
Process routine service transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build relationships, listen actively to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
Communicate effectively and listen actively to clarify needs and provide clear, simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to ensure timely resolution.
Follow applicable risk programs, policies, procedures, and compliance obligations; identify and escalate issues and make sound risk decisions.