Part Time Teller

RALLY CREDIT UNION•Corpus Christi, TX

12d

About The Position

The Part Time Teller performs transactional duties for credit union members, receiving and paying out funds accurately, maintaining transactional records, and providing cash receipt, account, and payment services in accordance with credit union policies and procedures. The role also promotes and cross-sells credit union products and services while delivering courteous, professional, prompt, accurate, and efficient member service. The position is based at the Calallen Branch in Calallen, Texas, and may require travel to alternate branch locations, including temporary or permanent assignments, as scheduled or as business needs arise. It involves frequent in-person and telephone contact with members and some contact with other departments. The Teller works independently or as part of a team, with limited supervision, and reports to the Branch Manager or Teller Manager, where applicable. The role has no supervisory responsibilities.

Requirements

High school diploma or GED.
Communication, mathematical, and general business knowledge, or equivalent ability to satisfactorily perform the job duties.
Accuracy, speed, customer-relations skills, judgment, reliability, relationship-building ability, and a highly positive, service-oriented attitude.
Ability to perform job functions independently or with limited supervision and work effectively alone or as part of a team.
Ability to read and follow written instructions and follow oral instructions.
Ability to speak clearly and deliver information in a logical, understandable sequence.
Ability to deal calmly and professionally with diverse personalities and demonstrate customer service and discretion when dealing with the public.
Ability to work under deadlines and requirements for extreme accuracy and quality, in a fast-paced environment, and manage multiple, simultaneous, and changing priorities.
Ability to exercise discretion regarding confidential internal and external matters.
Physical ability to manipulate wrists and hands, remain at a workstation for extended periods, lift up to 50 pounds, bend, stoop, reach overhead, and potentially stand for extended periods.
Close vision for frequent computer-monitor viewing and document review; clear speech and hearing for effective staff and member interaction.
Ability to travel to alternate branch locations as scheduled or as business needs arise, including temporary or permanent assignments.

Nice To Haves

Six months of cash-handling or cross-selling experience is preferred.

Responsibilities

Deliver member service that meets or exceeds credit union and department standards; greet members courteously and provide prompt, accurate, and efficient transactions.
Receive deposits and loan payments; cash checks; process withdrawals; verify signatures and member balances before disbursing funds; and record night and mail deposits.
Sell cashier’s checks and money orders, process savings bond redemptions, and accept check-copy and check-order requests.
Verify amounts and check endorsements, and accurately enter deposits and other transactions into computer records.
Process member requests, including wire transfers, address changes, stop payments, and cash advances.
Maintain current knowledge of credit union products and services handled or promoted by tellers.
Promote services such as electronic services, debit and credit cards, money orders, and safe deposit boxes; answer inquiries, inform members about new services and promotions, identify member needs, and direct members to a branch representative as appropriate.
Balance the cash drawer at the end of the shift against the computer-generated balance sheet, research and resolve discrepancies, and report discrepancies to a supervisor as needed.
Scan daily work, perform other teller functions as needed, and assist others with tasks and work assignments.
Keep the teller station stocked with forms, supplies, brochures, and other materials.
Serve in a dual-control role when needed.
Maintain accurate member records, maintenance, and transaction data entry, and identify and correct errors.
Follow security and internal-control procedures, policies, mandatory training, compliance requirements, and credit union training requirements.
Maintain current knowledge of applicable policies, procedures, rules, regulations, and robbery procedures.
Follow applicable compliance requirements, including BSA, AML, OFAC, CIP, and MDD requirements relevant to the role, and complete annual BSA/AML compliance training.
Perform other duties as assigned.