Part Time Teller

PNC•Brownsville, PA

7d•Onsite

About The Position

PNC is hiring a part-time Teller for its Retail Banking organization, based at the Old Pike branch in Brownsville, Pennsylvania. The role delivers customer interactions intended to improve customers’ financial wellbeing and build loyalty while identifying opportunities to meet their banking needs. Tellers process transactions, explain available options for financial interactions, and refer customers to branch staff when appropriate. The position involves engaging with customers in the lobby, presenting PNC products and helping customers use technology, tools, and resources to manage financial transactions. Tellers apply product and procedural knowledge to resolve customer problems and follow policies and procedures, using sound judgment within established limits. They also complete teller and branch daily operations and maintenance transactions accurately and efficiently. This is an in-office role. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

Prior experience is not required.
A university or college degree, high school diploma, or GED is not typically required for this role level.
Demonstrate appropriate knowledge, skills, and abilities for the position.
No required certifications or licenses.

Nice To Haves

Accountability
Banking
Client loyalty
Customer experience
Customer service
Identifying opportunities
Leveraging technology
Proactive sales
Accuracy and attention to detail
Addressing customer needs
Knowledge of banking products
Digital awareness
Effective communications
Fraud detection and prevention
Managing multiple priorities
Matrix management
Problem solving
Understanding customer needs

Responsibilities

Deliver customer experiences that support financial wellbeing, build loyalty, and increase share of wallet.
Process a variety of customer interactions and educate customers about alternatives for their financial interactions.
Identify banking opportunities during customer interactions and make appropriate referrals to branch staff.
Engage with customers in the lobby and position PNC products to meet their needs.
Educate customers about options for managing financial transactions using technology, tools, and resources.
Apply product and procedural knowledge to solve customer problems.
Follow policies and procedures and demonstrate sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions accurately and efficiently.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature, depending on eligibility.
Dental and vision options.
Employee life insurance.
401(k) with PNC match.
Pension and stock purchase plans.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
Seven occasional absence days each year, unless otherwise required by law.
Vacation accrual based on hours worked, available for use after 90 days of service.