Part Time Teller

PNC • Venice, FL

13d • Onsite

About The Position

As a Part Time Teller within PNC's Retail Banking organization, you will be based in Venice, FL. The role delivers a customer experience focused on improving customers' financial wellbeing, building loyalty, and increasing share of wallet. You will process customer interactions, explain available options for financial transactions, identify banking opportunities, and make appropriate referrals. This is an in-office position. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

• Prior experience is not required.
• No degree is required; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
• No required certifications or licenses.
• Demonstrate appropriate knowledge, skills, and abilities for the role.
• Customer focus: understand values and practices that prioritize customer needs and satisfaction, and use that understanding to create customized customer solutions.
• Risk management: assess and effectively manage risks associated with business objectives and activities.

Nice To Haves

• Accountability
• Banking
• Client loyalty
• Customer experience (CX)
• Customer service
• Identifying opportunities
• Leveraging technology
• Proactive sales
• Accuracy and attention to detail
• Addressing customer needs
• Knowledge of banking products
• Digital awareness
• Effective communications
• Fraud detection and prevention
• Managing multiple priorities
• Matrix management
• Problem solving
• Understanding customer needs

Responsibilities

• Deliver a customer experience aimed at improving financial wellbeing, creating loyalty, and increasing share of wallet.
• Process a variety of customer interactions and educate customers about alternatives for their financial interactions.
• Identify banking opportunities through meaningful customer conversations and make appropriate referrals to branch staff.
• Perform lobby engagement activities, connect with customers, and position PNC products to meet their needs.
• Educate customers on options for managing financial transactions using technology, tools, and resources.
• Apply product and procedural knowledge to solve customer problems.
• Follow policies and procedures, exercising sound judgment within established limits.
• Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
• Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.

Benefits

• Depending on eligibility, part-time employees may have access to medical and prescription drug coverage, including a Health Savings Account feature; dental and vision options; employee life insurance; a 401(k) with PNC match; pension and stock purchase plans; back-up child and elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select fully paid programs; and a wellness program with financial incentives.
• Depending on eligibility, paid time off generally includes parental leave, up to 11 paid holidays annually, and 7 occasional absence days annually, unless otherwise required by law.
• Part-time employees accrue vacation time based on hours worked, including overtime, in the current calendar year; accrued vacation may be used after 90 days of service.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed