Teller FT

Advia Credit Union • Kalamazoo, MI

19d • $16 - $19 • Onsite

About The Position

The Teller provides outstanding service and builds lasting relationships with Advia members and colleagues. The role answers members’ questions, services their accounts, listens to uncover individual financial needs, and recommends products and services that may benefit them. Tellers represent Advia to members and maintain a high level of service while handling member needs accurately, confidentially, and efficiently. Advia offers a bilingual premium for employees who regularly use their language skills to assist members; proficiency testing is required, with a specific need for Spanish proficiency.

Requirements

• Genuinely care about people and act with integrity, keeping people at the core.
• Be willing to learn and receptive to coaching for professional growth.
• Be willing to find ways to say yes and help members.
• Have strong communication skills.
• Have a team-centered mentality.

Nice To Haves

• Cash handling and customer service experience; these skills can also be taught.
• Spanish proficiency, validated through proficiency testing, for the bilingual premium.

Responsibilities

• Provide outstanding service and build impactful, lasting relationships with members and colleagues.
• Answer members’ questions and service their accounts.
• Actively listen to identify members’ needs and recommend suitable products and services.
• Maintain a high level of service with accuracy, confidentiality, and efficiency.
• Use language skills to assist members when applicable.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Life insurance and disability coverage.
• Paid time off and paid holidays.
• Paid parental leave, available after one year of service.
• Learning and development programs.
• Tuition reimbursement, available after one year of service.
• Free telemedicine.
• Employee Assistance Program (EAP).
• Wellness initiatives.
• Paid community action volunteer hours.
• Incentive opportunity based on individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed