Teller (Full Time) - Victoria Navarro

PROSPERITY BANK•Victoria, TX

About The Position

The Teller performs banking transactions accurately and efficiently, including processing deposits and loan payments, cashing checks and other negotiable instruments, processing account transfers, and selling official checks, money orders, and traveler’s checks. The role also promotes bank products and services while providing courteous, professional customer service and maintaining customer privacy. The Teller balances cash daily, promptly resolves discrepancies, follows established procedures and compliance requirements, and operates an online teller terminal. The position coordinates with area personnel and management, assists with training or orientation as needed, completes reports and records, and performs related clerical, night-drop, and other assigned duties. This role has no supervisory responsibilities.

Requirements

  • High school graduate or equivalent.
  • At least one year of related experience and cash-handling experience.
  • Good communication and math skills.
  • Good typing skills.
  • Professional appearance, dress, and attitude.
  • Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
  • Ability to meet teller performance standards, including no more than one proof error within a 30-day period.

Nice To Haves

  • Previous Teller experience.
  • Understanding of bank operations.

Responsibilities

  • Process deposits, loan payments, account transfers, credit card cash advances, and other teller transactions.
  • Cash checks and other negotiable instruments and examine documents for endorsements and negotiability.
  • Sell traveler’s checks, official checks, and money orders.
  • Verify and balance cash daily, maintain balancing records, and promptly detect and resolve discrepancies.
  • Promote and cross-sell bank products and services to meet customer needs and strengthen relationships.
  • Provide courteous, professional customer service and promptly resolve client requests and inquiries.
  • Follow teller procedures and compliance requirements, maintain customer privacy, and protect the bank’s professional reputation.
  • Operate the online teller terminal and related business equipment.
  • Coordinate with area personnel and management, assist colleagues as needed, and assist with training or orientation when required.
  • Keep the supervisor informed of area activities and problems or concerns.
  • Complete required reports and records accurately and promptly.
  • Attend meetings and training classes, which may be held on weekdays, evenings, or Saturdays.
  • Perform night-drop functions, related clerical duties, and other assigned duties.
  • Ensure work areas are clean, secure, and well maintained.
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