Teller (Full Time) - Victoria Main

PROSPERITY BANK•Victoria, TX

About The Position

The Teller performs a range of banking transactions, including processing deposits and loan payments, handling withdrawals and account transfers, cashing checks and other negotiable instruments, and selling official checks, money orders, and traveler’s checks. The role promotes bank products and services while providing courteous, professional customer service and protecting customer information. The Teller operates an online teller terminal, verifies and balances cash daily, resolves discrepancies, follows established procedures and compliance requirements, and maintains accurate records. The position also supports colleagues and management, may assist with training or orientation, performs assigned night-drop and clerical duties, and helps keep work areas clean, secure, and well maintained. Work is 40 hours per week, Monday through Friday.

Requirements

High school graduate or equivalent.
At least one year of related experience and cash-handling experience.
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Good typing skills.
Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
Ability to perform basic math, follow detailed instructions, and communicate clearly.

Nice To Haves

Understanding of bank operations.
Previous Teller experience.
Knowledge or proficiency in the listed bank systems, training, and procedures, including Mentor Program, DNA Standard/UX, CTR/MIL, IVIEW, ATM balancing, WITS/Wires (minimum domestic), risk management, and dual control.

Responsibilities

Process deposits, loan payments, withdrawals, account transfers, credit card cash advances, and other teller transactions.
Cash checks and other negotiable instruments and examine documents for endorsements and negotiability.
Sell traveler’s checks, official checks, and money orders.
Verify and balance cash daily, maintain balancing records, and promptly detect and resolve discrepancies.
Follow teller procedures consistently and adhere to compliance and security requirements.
Promote and cross-sell bank products and services to meet customer needs and strengthen relationships.
Provide courteous and professional service and promptly resolve client requests and inquiries.
Operate the online teller terminal and maintain the privacy of customer information.
Coordinate with area personnel and management, assist colleagues as needed, and assist with training or orientation when required.
Keep the supervisor informed of area activities and concerns, and complete required reports and records accurately and promptly.
Attend meetings and training classes, which may be held on weekdays, evenings, and/or Saturdays.
Perform night-drop functions and related clerical duties as assigned.
Ensure work areas are clean, secure, and well maintained.