Part Time Teller

PNC•Princeton, NJ
•$16 - $26•Onsite

About The Position

As a part-time Teller in PNC’s Central Jersey retail organization, the employee will be based at the Nassau Street location in Princeton, New Jersey. The role delivers customer experiences intended to support customers’ financial well-being and loyalty while processing a variety of customer interactions and identifying opportunities to connect customers with appropriate products and services. PNC describes this role as in-office and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. The Teller educates customers about options for completing financial transactions, including the use of technology, tools, and other resources, and applies product and procedural knowledge to resolve customer problems. The role also supports efficient and accurate teller and branch operations while following policies and procedures and using sound judgment within established limits. Prior experience is not required, and no degree, certification, or license is required. The position is incentive eligible, with payment based on company, business, and/or individual performance.

Requirements

  • Prior experience is not required.
  • No degree is required; comparable combinations of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
  • No required certifications.
  • No required licenses.
  • Demonstrate appropriate knowledge, skills, and abilities for the role, including accuracy and attention to detail, customer service, communication, problem solving, fraud detection and prevention, and managing multiple priorities.

Nice To Haves

  • Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.

Responsibilities

  • Process a variety of customer interactions and provide a customer experience focused on financial well-being and loyalty.
  • Educate customers on alternatives for financial interactions and options for managing transactions, including through technology, tools, and resources.
  • Identify banking opportunities through meaningful customer conversations and make appropriate referrals to branch staff.
  • Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
  • Apply product and procedural knowledge to solve customer problems.
  • Follow policies and procedures and demonstrate sound judgment within established limits.
  • Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
  • Assess and manage risks associated with business objectives and activities in support of PNC’s Enterprise Risk Management Framework.

Benefits

  • Medical and prescription drug coverage, with a Health Savings Account feature, depending on eligibility.
  • Dental and vision options, depending on eligibility.
  • Employee life insurance, depending on eligibility.
  • 401(k) with PNC match, depending on eligibility.
  • Pension and stock purchase plans, depending on eligibility.
  • Back-up child and elder care, depending on eligibility.
  • Adoption, surrogacy, and doula reimbursement, depending on eligibility.
  • Educational assistance, including select programs that are fully paid, depending on eligibility.
  • Wellness program with financial incentives.
  • Parental leave, depending on eligibility.
  • Up to 11 paid holidays each year, depending on eligibility.
  • Seven occasional absence days each year, unless otherwise required by law, depending on eligibility.
  • Part-time employees accrue vacation based on hours worked, including overtime, for use after 90 days of service.
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