Part Time Teller

PNC Bank • Austin, TX

25d • Onsite

About The Position

As a part-time Teller within PNC's Cameron Branch, based in Austin, Texas, you will deliver a customer experience focused on improving customers’ financial wellbeing and building loyalty. You will process a variety of customer interactions, explain available alternatives for financial transactions, identify banking opportunities, and make appropriate referrals. The role is in-office. Bilingual Spanish is preferred. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

The position involves using product and procedural knowledge to address customer needs, supporting efficient and accurate teller and branch operations, and following applicable policies and procedures. PNC emphasizes customer focus and responsible risk management in carrying out the role.

Requirements

• Prior experience is not required.
• No degree is required; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
• Demonstrate appropriate knowledge, skills, and abilities for the role, including accuracy and attention to detail, addressing customer needs, effective communication, fraud detection and prevention, managing multiple priorities, problem solving, and understanding customer needs.

Nice To Haves

• Bilingual Spanish is preferred.
• Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.

Responsibilities

• Deliver a customer experience aimed at improving customers’ financial wellbeing and creating loyalty while increasing share of wallet.
• Process a variety of customer interactions.
• Educate customers about alternatives for their financial interactions and options for managing transactions using technology, tools, and resources.
• Identify banking opportunities through meaningful customer conversations and make appropriate referrals to branch staff.
• Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Apply product and procedural knowledge to solve customer problems.
• Follow policies and procedures and demonstrate sound judgment within established limits.
• Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
• Assess and manage risks associated with business objectives and activities in alignment with PNC’s Enterprise Risk Management Framework.

Benefits

• Depending on eligibility, part-time benefits may include medical and prescription drug coverage with a Health Savings Account feature, dental and vision options, employee life insurance, a 401(k) with PNC match, pension and stock purchase plans, back-up child and elder care, adoption, surrogacy, and doula reimbursement, educational assistance including select fully paid programs, and a wellness program with financial incentives.
• Depending on eligibility, paid time off may include parental leave, up to 11 paid holidays each year, and 7 occasional absence days each year unless otherwise required by law.
• Part-time employees accrue vacation time based on hours worked in the current calendar year, including overtime, for use after 90 days of service.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed