Part Time Teller

PNC•Houston, TX

6d•Onsite

About The Position

The Part Time Teller works within PNC's Retail Branch organization at the Royal Oaks Branch in Houston, Texas. The role delivers customer experiences intended to improve financial wellbeing and build loyalty while identifying opportunities to deepen customer relationships. It involves processing customer interactions, explaining available options for financial transactions, and referring customers to appropriate branch staff or products. PNC describes the position as in-office and notes it does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

Prior experience is not required.
A university or college degree, high school diploma, or GED is not required for roles at this level; comparable combinations of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
Demonstrate appropriate knowledge, skills, and abilities for the role, including accuracy and attention to detail, addressing customer needs, knowledge of banking products, digital awareness, effective communication, fraud detection and prevention, managing multiple priorities, problem solving, and understanding customer needs.
No required certifications.
No required licenses.

Nice To Haves

Accountability
Banking knowledge
Client loyalty
Customer experience
Customer service
Identifying opportunities
Leveraging technology
Proactive sales

Responsibilities

Deliver customer experiences that support financial wellbeing and customer loyalty while increasing share of wallet.
Process a variety of customer interactions and educate customers about alternatives for financial interactions.
Identify banking opportunities through conversations with customers and make appropriate referrals to branch staff.
Engage with customers in the lobby and position PNC products to meet their needs.
Explain options for managing financial transactions using technology, tools, and resources.
Use product and procedural knowledge to solve customer problems.
Follow policies and procedures and exercise sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.

Benefits

Eligible part-time employees may have medical and prescription drug coverage with a Health Savings Account feature, dental and vision options, and employee life insurance.
401(k) with PNC match, pension, and stock purchase plans.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select programs that are fully paid.
Wellness program with financial incentives.
Parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
Seven occasional absence days each year, unless otherwise required by law.
Part-time employees accrue vacation time based on hours worked in the current calendar year, including overtime, for use after 90 days of service.