Part Time Teller

PNC•Houston, TX
•Onsite

About The Position

As a part-time Teller in PNC's retail organization, based at the Meyerland branch in Houston, Texas, you will deliver customer experiences intended to improve customers’ financial well-being and build loyalty. You will process customer interactions, explain available financial transaction options, identify banking opportunities, and make appropriate referrals. The role is in-office. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

  • Prior experience is not required.
  • No degree is required; roles at this level typically do not require a university or college degree, high school diploma, or GED.
  • No required certifications or licenses.

Nice To Haves

  • Preferred skills: accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.
  • Relevant competencies include accuracy and attention to detail, addressing customer needs, banking products, digital awareness, effective communication, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs.
  • A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.

Responsibilities

  • Deliver customer experiences that support customers’ financial well-being and loyalty.
  • Process a variety of customer interactions and educate customers about alternatives for financial interactions.
  • Identify banking opportunities through meaningful conversations and refer customers to branch staff as appropriate.
  • Engage customers in the lobby and position PNC products to meet their needs.
  • Explain options for managing financial transactions using technology, tools, and resources.
  • Apply product and procedural knowledge to solve customer problems.
  • Follow policies and procedures and exercise sound judgment within established limits.
  • Complete teller and branch daily operations and maintenance transactions efficiently and accurately.

Benefits

  • Depending on eligibility, part-time employees may have medical and prescription drug coverage with a Health Savings Account feature, and dental and vision options.
  • Employee life insurance.
  • 401(k) with PNC match, pension, and stock purchase plans.
  • Back-up child and elder care.
  • Adoption, surrogacy, and doula reimbursement.
  • Educational assistance, including select fully paid programs.
  • Wellness program with financial incentives.
  • Depending on eligibility, parental leave, up to 11 paid holidays each year, and 7 occasional absence days each year unless otherwise required by law.
  • Part-time employees accrue vacation time based on hours worked in the current calendar year, including overtime, for use after 90 days of service.
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