Teller (Full Teller) - Tulsa, Harvard

PROSPERITY BANK•Tulsa, OK

About The Position

The Teller performs banking transactions and related customer-service functions, including processing deposits, withdrawals, loan payments, and account transfers; cashing checks and other negotiable instruments; and selling traveler’s checks, official checks, and money orders. The role also includes credit card cash advances, daily cash balancing, posting to general ledger accounts, and promoting bank products and services to meet customer needs. The Teller is expected to provide courteous, professional service, protect customer information, follow procedures and compliance requirements, and help maintain effective relationships with clients, colleagues, and management. This position has no supervisory responsibilities. The schedule is Monday through Friday, 7:45 a.m. to 4:30 p.m., with a Saturday rotation from 8:45 a.m. to noon. The work is described as sedentary and typical of an office, with sitting most of the time and occasional exertion of 10 to 25 pounds. The position involves frequent communication, finger dexterity, repetitive hand and wrist movements, and ordinary visual abilities.

Requirements

High school graduate or equivalent.
At least one year of related experience or cash-handling experience.
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Good typing skills.
Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
Ability to hear ordinary conversations and receive normal information.
Finger dexterity for typing and handling small objects, and ability to perform repetitive wrist, hand, and finger movements.
Average visual acuity necessary to prepare or inspect documents or products or operate machinery.
Ability to perform sedentary work, sitting most of the time, and occasionally exert up to 10 to 25 pounds of force.
Ability to apply common-sense understanding to detailed but straightforward instructions and solve problems involving a few variables.
Ability to perform basic math, use decimals to compute ratios and percentages, and draw and interpret graphs.
Ability to read and write complex sentences with proper punctuation and communicate using appropriate vocabulary and grammar.
Work the stated Monday-through-Friday schedule and participate in the Saturday rotation.

Nice To Haves

Understanding of bank operations.
Previous Teller experience.

Responsibilities

Process deposits, loan payments, withdrawals, and transfers between accounts.
Cash checks and other negotiable instruments, examining documents for endorsements and negotiability.
Sell traveler’s checks, official checks, and money orders, and process credit card cash advances.
Verify and balance cash daily, promptly detect and resolve discrepancies, and maintain an acceptable balancing record.
Post transactions to general ledger accounts and operate the online teller terminal.
Promote and cross-sell bank products and services to meet client needs and strengthen relationships.
Provide courteous, professional service and promptly resolve client requests and inquiries.
Protect customer information and follow teller procedures, compliance requirements, and security procedures.
Assist area personnel and help with training or orientation as needed.
Keep the supervisor informed about area activities, problems, or concerns; complete required reports and records accurately and promptly.
Attend meetings and training classes, which may be held on weekdays, evenings, or Saturdays.
Perform night drop functions and related clerical duties as assigned.
Keep work areas clean, secure, and well maintained.
Perform other duties as assigned.