Teller Part Time Amarillo

Wells Fargo•Amarillo, TX

7d•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network in Amarillo, Texas. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions, accurately processes transactions, and provides a welcoming and reliable experience. Tellers serve as a primary point of contact, represent the branch through strong service and attention to detail, and learn about customers’ needs while introducing helpful products, services, and digital tools. They connect customers with the appropriate banker for detailed product conversations and collaborate with branch teammates to support daily operations and a consistent customer experience. The role offers exposure to retail banking and opportunities for career growth supported by Wells Fargo training, coaching, and team culture. The schedule includes Saturdays. The position is not eligible for Visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills.
Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build customer relationships, actively listen to understand everyday financial needs, and connect customers with relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, using sound judgment and managing risk in line with policies and controls.
Communicate clearly, ask questions to clarify needs, and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to ensure timely resolution.
Follow applicable risk and compliance programs, Wells Fargo policies, and procedures; escalate and remediate issues appropriately.