Teller - Part Time

First Interstate BancSystem•Rapid City, SD
•Onsite

About The Position

The Teller processes daily transactions in the branch lobby and drive-up locations while delivering outstanding client service and developing and maintaining client relationships. The role identifies opportunities to refer clients to additional products and other lines of business. The teller also supports branch operations, security, accuracy, and team success.

Requirements

  • High school diploma or GED.
  • Ability to handle confidential and sensitive information with discretion.
  • Strong mathematical aptitude.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills.
  • Exceptional attention to detail.

Nice To Haves

  • Experience in a cash-handling role.

Responsibilities

  • Process deposits, loan payments, check cashing, savings withdrawals, night and mail deposits, cashier’s check sales, and savings bond redemptions.
  • Answer client questions in person and over the telephone, and process additional transactions such as currency transaction reports.
  • Identify cross-sell and referral opportunities, determine client needs, inform clients about services and promotions, and direct clients to a banker.
  • Use 360View to record activities, incidents, and referrals to business partners and other lines of business.
  • Process consumer credit card applications and complete special client requests, including account closures, check orders, foreign currency exchanges, special statements or copies, referrals, and safe-deposit box procedures.
  • Reconcile the cash drawer; verify cash transactions; count and package currency and coin; submit excess cash and mutilated currency to the vault custodian; and maintain appropriate cash supplies.
  • Follow bank operations and security procedures, participate in dual-control functions, maintain client traffic surveys, audit other teller currency, and assist with certification of proof.
  • Protect confidential client information and help safeguard bank operations.
  • Attend training sessions to enhance job knowledge and demonstrate basic product knowledge and proficiency with client-facing systems.
  • Complete work accurately with minimal errors and support team members in accomplishing results.
  • Participate in volunteer activities.
  • Perform other duties as assigned.

Benefits

  • Generous paid time off (PTO) in addition to paid federal holidays.
  • Child Care Assistance Program for eligible dependents.
  • Exercise reimbursement program.
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