Teller (Part-Time)

BECU•Everett, WA

3d•$22 - $29•Onsite

About The Position

The Teller provides quality service to credit union members by accurately, professionally, and promptly handling teller transactions and supporting members with account needs, questions, and solutions. The role involves identifying member needs and connecting members with relevant products, services, and digital banking solutions while contributing to relationship-building and service goals. Tellers collaborate with teammates to support financial center operations and deliver a positive member experience. The position is based at the Everett Financial Center. Training takes place at the Tukwila and Everett Financial Centers, including 10–15 required training days at the Tukwila Financial Center during the first five weeks. The first five weeks involve full-time paid training, Monday through Friday, from 9:00 a.m. to 5:45 p.m. After training, the role is 24 hours per week, with weekday shifts scheduled between 8:00 a.m. and 6:30 p.m. according to business needs, and work every Saturday from 8:45 a.m. to 1:30 p.m. Retail new hires are expected to remain in the role and schedule for at least one year before pursuing other opportunities within BECU.

Requirements

High school diploma or associated certification (GED) is typically required.
At least 1 year of customer service or relevant experience.
Availability for full-time paid training during the first five weeks, Monday through Friday, 9:00 a.m. to 5:45 p.m.
After training, availability for 24 hours per week, including weekday shifts based on business needs and every Saturday from 8:45 a.m. to 1:30 p.m.
Ability to travel for 10–15 required training days at the Tukwila Financial Center during the first five weeks.
Commitment to remain in the role and schedule for at least one year before pursuing other opportunities within BECU.

Nice To Haves

Teller or cash-handling experience.
Spanish language fluency.
Strong attention to detail and accuracy in handling transactions.
Experience promoting and selling financial products or services.
Knowledge of regulatory requirements related to financial transactions.
Successful completion of an in-house teller training program.
Proficient math skills and ability to process account transactions accurately.
Ability to multitask.
Good verbal and written communication skills.
Good interpersonal skills for professionally handling member concerns.
Ability to work independently and as a team member, using discretion and sound judgment.
Ability to work additional hours as necessary to accomplish objectives and goals.

Responsibilities

Provide prompt, professional service to members with transactions, account needs, questions, and solutions.
Identify member needs and connect them with products, services, and digital banking solutions that support their financial goals.
Contribute to relationship-building and service goals.
Process deposits, withdrawals, check cashing, and other transactions accurately and in accordance with compliance, security, and operational standards.
Collaborate with teammates to support financial center operations, share knowledge, contribute to continuous improvement, and help create an outstanding member experience.