Part Time Teller

PNC•Cocoa, FL

6d•Onsite

About The Position

At PNC, employees work together to deliver customer experiences and foster an inclusive workplace. This part-time Teller role is in PNC’s Retail Bank Organization at the Cocoa Commons Branch in Cocoa, Florida. The position is in-office. Bilingual Spanish is preferred. The Teller supports customers’ financial wellbeing and loyalty by handling a variety of customer interactions, explaining available transaction options, identifying banking opportunities, and making appropriate referrals. The role also supports accurate, efficient teller and branch operations while following established policies and procedures.

Requirements

Prior experience is not required.
No degree is required; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
Demonstrate appropriate knowledge, skills, and abilities for the role, including accuracy and attention to detail, customer service, communication, problem-solving, digital awareness, fraud detection and prevention, and managing multiple priorities.
No required certifications.
No required license.

Nice To Haves

Spanish speaking ability; bilingual Spanish is preferred.
Skills in accountability, banking, client loyalty, customer experience, identifying opportunities, leveraging technology, and proactive sales.

Responsibilities

Deliver customer experiences that support financial wellbeing and customer loyalty.
Process a variety of customer interactions and educate customers about available options for financial transactions.
Identify banking opportunities through customer conversations and refer customers to branch staff as appropriate.
Engage with customers in the lobby and position PNC products to meet their needs.
Educate customers on managing financial transactions using technology, tools, and resources.
Apply product and procedural knowledge to resolve customer problems.
Follow policies and procedures and exercise sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
Assess and manage risks in support of PNC’s Enterprise Risk Management Framework.

Benefits

Depending on eligibility, medical and prescription drug coverage with a Health Savings Account feature, dental and vision options, employee life insurance, and a 401(k) with PNC match.
Pension and stock purchase plans.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select programs that are fully paid.
Wellness program with financial incentives.
Parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
Seven occasional absence days each year, unless otherwise required by law, depending on eligibility.
Part-time employees accrue vacation time based on hours worked, including overtime, for use after 90 days of service.