Part Time Teller

PNC • Fairhope, AL

3d • Onsite

About The Position

As a Part Time Teller within PNC's Retail Banking organization, based in Fairhope, Alabama, you will deliver a customer experience intended to improve customers’ financial wellbeing, build loyalty, and increase their share of wallet. You will process a variety of customer interactions, educate customers about alternatives for their financial transactions, identify banking opportunities, and make appropriate referrals.

This is an in-office role. PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

• Prior experience is not required.
• No degree is required; comparable combinations of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
• Demonstrate the knowledge, skills, and abilities appropriate to the role.
• Demonstrate customer focus by prioritizing customer needs and satisfaction and using that understanding to create customer solutions.
• Demonstrate accountability, accuracy and attention to detail, effective communication, problem solving, customer-needs understanding, and fraud detection and prevention.

Nice To Haves

• Preferred skills include banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.
• Relevant competencies include banking products, digital awareness, managing multiple priorities, and matrix management.

Responsibilities

• Deliver customer experiences that support financial wellbeing, customer loyalty, and increased share of wallet.
• Process a variety of customer interactions and educate customers about alternatives for their financial interactions.
• Identify banking opportunities through meaningful customer conversations and make appropriate referrals to branch staff.
• Perform lobby engagement activities to connect with customers and present PNC products that may meet their needs.
• Educate customers on ways to manage financial transactions using technology, tools, and resources.
• Apply product and procedural knowledge to resolve customer problems.
• Follow policies and procedures and exercise sound judgment within established limits.
• Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
• Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.

Benefits

• Depending on eligibility, part-time employees may have medical and prescription drug coverage with a Health Savings Account feature, dental and vision options, employee life insurance, a 401(k) with PNC match, pension and stock purchase plans, back-up child and elder care, adoption, surrogacy and doula reimbursement, educational assistance including select fully paid programs, and a wellness program with financial incentives.
• Depending on eligibility, PNC generally provides parental leave, up to 11 paid holidays each year, and 7 occasional absence days each year unless otherwise required by law.
• Part-time employees accrue vacation time based on hours worked in the current calendar year, including overtime, for use after 90 days of service.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed