Teller - Friendly Center

Truliant Federal Credit Union • Greensboro, NC

1d

About The Position

Truliant Federal Credit Union Tellers are often the first people members connect with when visiting a branch. They create positive experiences, build trust, and help members progress toward their financial goals. The Teller provides accurate transaction services, answers member questions, and connects members with appropriate products, services, or specialists. The role contributes to strong member relationships and supports the branch team in a fast-paced, goal-oriented environment.

Requirements

• Experience working directly with customers in a service-focused environment.
• Experience handling transactions, cash, records, or other activities requiring a high degree of accuracy.
• Ability to provide professional, friendly, and responsive member service.
• Strong verbal and written communication skills.
• Ability to accurately process financial transactions and identify discrepancies.
• Proficiency using computer systems and digital tools.
• Ability to manage multiple priorities while maintaining attention to detail.
• Ability to follow established procedures, security protocols, and compliance requirements.
• High school diploma or equivalent.
• Comfort working in a goal-oriented environment, adapting to changing priorities, and building positive relationships with members.

Nice To Haves

• One or more years of experience in retail, banking, or financial services.
• Previous sales or referral experience.
• Experience working in a cash-handling environment.
• Familiarity with member relationship management or appointment-setting tools.

Responsibilities

• Process financial transactions accurately and efficiently while providing outstanding member service.
• Engage members in conversations to understand their needs and connect them with appropriate products, services, or specialists.
• Contribute to a welcoming, collaborative, and service-focused branch environment.
• Follow established procedures, security protocols, and compliance requirements.

Benefits

• No-cost employee medical, dental, and vision coverage.
• Prescription benefits, including mail order.
• Paid holidays and paid time off.
• 401(k) plan with contribution matching.
• Paid community involvement volunteer hours.
• Paid group life insurance.
• Teammate loan discounts.
• Tuition reimbursement.
• Short- and long-term disability.
• Health and wellness program.
• Teledoc physician video conferencing.
• Onsite fitness facilities or health club reimbursement.
• Employee Assistance Program.
• Medical flexible spending account.
• Dependent care flexible spending account.
• Supportive team environment with development, collaboration, and career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED