Teller Part Time Boulevard

Wells Fargo Bank•Allentown, PA

1d•Onsite

About The Position

Wells Fargo is hiring a part-time Teller for its National Branch Network in a front-line, customer-focused role. The Teller supports customers’ everyday banking needs through in-branch interactions, accurately processes transactions, and provides a welcoming and reliable experience. As a primary customer contact, the Teller represents the branch through strong service, attention to detail, and care. The role develops foundational banking skills by learning about customers’ needs and introducing helpful products, services, and digital tools. The Teller identifies opportunities to support customers and connects them with bankers for detailed product conversations. Working with branch teammates, the Teller helps keep daily operations running smoothly and deliver a consistent customer experience. The role offers exposure to retail banking and potential for long-term career growth, supported by Wells Fargo training, coaching, and a team-based culture. The role is based at 1602 Union Blvd, Allentown, Pennsylvania 18109. The schedule includes Saturdays. The position is not eligible for Visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles and strong attention to detail, including accurately processing transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills for working effectively with branch teammates.
Organization and adaptability, including the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build relationships and actively listen to understand customers’ everyday financial needs.
Share relevant information and introduce potential products or services at a high level, referring customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, using sound judgment and managing risk in line with policies and controls.
Clarify customer needs and provide clear, simple solutions or next steps through effective communication and active listening.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Follow applicable Wells Fargo risk and compliance policies and procedures, fulfill risk obligations, and escalate or remediate issues appropriately.