FT Teller

BancFirst Corporation•Jenks, OK
•Onsite

About The Position

The Teller provides paying and receiving services to retail and commercial customers, accurately processes multiple transactions, and sells money orders and official checks. The role promotes BancFirst services by cross-selling banking products to new and existing customers, with minimum goals and sales incentives. It requires consistently excellent customer service and adherence to policies and procedures. Regular attendance and punctuality are essential, and the employee may perform other related duties or special projects as assigned. The position is onsite at the Jenks, Oklahoma location. The stated schedule is 9:00 a.m. to 6:00 p.m. Monday through Friday and 8:30 a.m. to 12:15 p.m. every other Saturday. BancFirst describes itself as a $13 billion bank offering personal and commercial products, trust, insurance, and investment services in 60 Oklahoma communities. The company emphasizes investment in Oklahoma communities, personalized customer service, and employee learning and skills improvement. It is an Equal Opportunity employer.

Requirements

  • High school diploma or GED.
  • Strong customer service skills.
  • Knowledge of teller cash limits, teller machines, and preparation of teller work.
  • Ability to balance teller cash and meet acceptable balancing percentages as defined by management.
  • Knowledge of consignment items and their issuance.
  • Ability to work in a highly sensitive environment, handle confidential matters, and meet deadlines.
  • Ability to work individually and with a team while maintaining a positive attitude.
  • Professional business image and demeanor.
  • Outstanding written and verbal listening and communication skills.
  • Ability to work under stress and deadlines while managing multiple tasks.
  • Critical-thinking skills.
  • Excellent work ethic.
  • Ability to work various hours as assigned to meet business needs, including opening or closing the branch.
  • Ability to perform opening and closing duties while maintaining security standards.

Nice To Haves

  • Previous teller experience; training will be provided.
  • Bilingual Spanish skills.
  • Knowledge of a recycler is useful.

Responsibilities

  • Provide paying and receiving teller services for retail and commercial businesses.
  • Receive and process multiple transactions accurately.
  • Sell money orders and official checks.
  • Promote BancFirst services by cross-selling banking products to new and existing customers and work toward applicable minimum goals.
  • Provide extraordinary customer service.
  • Consistently follow policies and procedures.
  • Maintain regular, punctual attendance.
  • Perform other job-related duties or special projects as assigned.
  • Perform opening and closing duties while maintaining security standards.
  • Maintain the branch cash vault, if applicable.

Benefits

  • Excellent benefits.
  • A learning environment that allows employees to continuously improve their skills.
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