Part Time Teller

PNC•Kinnelon, NJ

20d•$17 - $29•Onsite

About The Position

As a part-time Teller in PNC's Northwest Region Retail Banking organization, based in Kinnelon, New Jersey, you will deliver customer experiences intended to improve financial wellbeing and build customer loyalty. You will handle a variety of customer interactions, explain available transaction options, identify banking opportunities, and make referrals when appropriate. The position is performed in-office. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position. The role uses product and procedural knowledge to address customer problems and supports efficient, accurate teller and branch daily operations. Employees are expected to focus on customers and appropriately manage risks in accordance with PNC's Enterprise Risk Management Framework. This role does not require prior experience, a university or college degree, high school diploma, GED, or significant product knowledge. No certifications or licenses are required. The role is incentive eligible, with payment based on company, business, and/or individual performance.

Requirements

Demonstrate the knowledge, skills, and abilities appropriate to the role.
Prior experience is not required.
No university or college degree, high school diploma, GED, or significant experience or product knowledge is typically required for primary duties.
A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
No required certifications, licenses, or language assessments.

Nice To Haves

Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.
Relevant competencies include accuracy and attention to detail, addressing customer needs, banking products, digital awareness, effective communications, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs.

Responsibilities

Deliver customer experiences aimed at improving customers' financial wellbeing and building loyalty.
Process a variety of customer interactions and educate customers about alternatives for their financial interactions.
Identify banking opportunities during customer interactions and refer customers to branch staff as appropriate.
Conduct lobby engagement activities to connect with customers and position PNC products to meet their needs.
Educate customers on options for managing financial transactions by using technology, tools, and resources.
Apply product and procedural knowledge to solve customer problems.
Follow policies and procedures and exercise sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
Assess and manage risks associated with business objectives and activities in support of PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature, subject to eligibility.
Dental and vision options, subject to eligibility.
Employee life insurance, subject to eligibility.
401(k) with PNC match.
Pension and stock purchase plans.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Parental leave, subject to eligibility.
Up to 11 paid holidays each year, subject to eligibility.
Seven occasional absence days each year, unless otherwise required by law.
Part-time employees accrue vacation based on hours worked, including overtime, in the current calendar year; accrued vacation may be used after 90 days of service.