Part Time Teller

PNC Bank•Bradenton, FL

5d•Onsite

About The Position

As a part-time Teller in PNC's Retail Banking organization, based in Bradenton, Florida, you will help deliver a distinctive customer experience that supports customers' financial wellbeing and loyalty. This is an in-office role. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position. The Teller processes customer interactions, explains financial transaction options, identifies customer needs and banking opportunities, and makes appropriate referrals to branch staff. The role also includes lobby engagement and completing teller and branch daily operations accurately and efficiently. Employees are expected to follow policies and procedures, use sound judgment within established limits, and manage business risks in accordance with PNC's Enterprise Risk Management Framework. Prior experience and a degree are not required. PNC lists a range of benefits for part-time employees, subject to eligibility.

Requirements

Prior experience is not required.
No degree, high school diploma, GED, or significant experience or product knowledge is typically required to accomplish the primary duties.
Demonstrate appropriate knowledge, skills, and abilities for the role.
Customer focus and the ability to use customer needs and satisfaction to create customized solutions.
Ability to manage risks associated with business objectives and activities.

Nice To Haves

Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.
Competencies include accuracy and attention to detail, addressing customer needs, banking products, digital awareness, effective communications, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs.
A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.

Responsibilities

Deliver a customer experience focused on financial wellbeing and customer loyalty.
Process a variety of customer interactions and educate customers about available alternatives for financial interactions.
Identify banking opportunities and make appropriate referrals to branch staff.
Engage with customers in the lobby and position PNC products to meet their needs.
Explain options for managing financial transactions using technology, tools, and resources.
Use product and procedural knowledge to solve customer problems.
Follow policies and procedures and exercise sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions accurately and efficiently.
Assess and manage risks associated with business objectives and activities in support of PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature, subject to eligibility.
Dental and vision options, subject to eligibility.
Employee life insurance.
401(k) with PNC match.
Pension and stock purchase plans.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Parental leave, subject to eligibility.
Up to 11 paid holidays each year, subject to eligibility.
Seven occasional absence days each year, unless otherwise required by law, subject to eligibility.
Vacation accrual based on hours worked, including overtime; accrued vacation may be used after 90 days of service.