Part time Teller

PNC•Milwaukee, WI

12d•Onsite

About The Position

As a part-time Teller in PNC's Retail Banking organization, based at the Kinnikinic Branch in Milwaukee, Wisconsin, you will deliver customer experiences that support financial wellbeing and loyalty while identifying opportunities to deepen customer relationships. You will process customer interactions, explain available options for financial transactions, and make appropriate referrals to branch staff. The role is in-office. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position. The teller uses product and procedural knowledge to resolve customer problems, follows policies and procedures, and exercises sound judgment within established limits. The role also supports efficient and accurate completion of teller and branch daily operations and maintenance transactions.

Requirements

Prior experience is not required.
No degree is required; comparable combinations of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
Demonstrate appropriate knowledge, skills, and abilities for the role, including customer focus and risk management.
No required certifications, licenses, or language assessments.

Nice To Haves

Accountability
Banking knowledge
Client loyalty
Customer experience (CX)
Customer service
Identifying opportunities
Leveraging technology
Proactive sales
Accuracy and attention to detail
Addressing customer needs
Knowledge of banking products
Digital awareness
Effective communications
Fraud detection and prevention
Managing multiple priorities
Matrix management
Problem solving
Understanding customer needs

Responsibilities

Deliver customer experiences aimed at improving financial wellbeing, creating loyalty, and increasing share of wallet.
Process a variety of customer interactions and educate customers about alternatives for their financial interactions.
Identify banking opportunities through meaningful customer conversations and make appropriate referrals to branch staff.
Perform lobby engagement activities and position PNC products to meet customer needs.
Educate customers on managing financial transactions using technology, tools, and resources.
Apply product and procedural knowledge to solve customer problems.
Adhere to policies and procedures and demonstrate sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.

Benefits

Depending on eligibility, medical and prescription drug coverage, including a Health Savings Account feature
Dental and vision options
Employee life insurance
401(k) with PNC match
Pension and stock purchase plans
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select fully paid programs
Wellness program with financial incentives
Parental leave
Up to 11 paid holidays each year
Seven occasional absence days each year, unless otherwise required by law
Vacation accrual for part-time employees based on hours worked in the calendar year, usable after 90 days of service