Part - Time Teller

WNB Financial NA•Wabasha, MN

19d

About The Position

As a Teller, you process client transactions, maintain and balance a cash drawer, coin machine, and/or vault, identify client needs, and refer clients to appropriate Bank products and services. You are expected to understand and complete job responsibilities in accordance with federal and state regulations. The role works closely with other Tellers and regularly interacts with clients and co-workers. It involves handling confidential business and client information, supporting banking operations, and maintaining service quality, accuracy, professionalism, and compliance. Work is generally performed in an office during regular business hours, with minimal expectation of overtime. Occasional out-of-town travel for business or education may be required.

Requirements

High school diploma or equivalent.
Courteous and professional customer service attitude.
Excellent verbal communication skills for interacting professionally with clients, including in difficult situations, and with co-workers.
Ability to maintain the integrity of confidential client and Bank information.
Solid computer skills, including the ability to input and retrieve computerized information.
Solid mathematical skills, including decimals, and strong balancing skills.
Legible handwriting.
Ability to handle time pressures and stress that may vary with client activity.
Effective problem-solving and research skills.
Ability to receive and provide detailed information through verbal communication.
Ability to lift and carry up to 50 pounds and occasionally push up to 300 pounds of coin.
Ability to alternate sitting, standing, and walking throughout the work shift.

Nice To Haves

Customer-service-related experience.
Cash-handling experience.
Banking experience.

Responsibilities

Assist clients in person and by phone while following the Bank’s service standards.
Process client transactions in accordance with Teller procedures and policies.
Maintain and balance the cash drawer, coin machine, and/or vault daily.
Suggest products and services that best meet clients’ needs.
Refer clients to the appropriate co-worker for banking assistance.
Track client pipelines and referral solutions.
Provide access to safe deposit boxes.
Perform bank opening and/or closing procedures.
Maintain equipment as needed.
Assist and/or provide backup to the Senior Teller.
Assist other departments as needed.
Attend required department meetings.
Complete other job-related duties necessary to carry out the position’s responsibilities.
Participate in required internal and external training and development opportunities.
Maintain the confidentiality of Bank and client information and comply with applicable Bank policies, procedures, and state and federal regulations.