Teller - Part Time

First Interstate BancSystem•Meridian, ID

3d•Onsite

About The Position

The Teller is responsible for daily teller transactions in the branch lobby and drive-up locations, delivering outstanding client service, and developing and maintaining client relationships by recognizing opportunities to refer clients to additional products and lines of business. This is a part-time position at the E. Broadway branch in Meridian, Idaho. The role processes a range of client transactions and requests, answers questions in person and by telephone, identifies cross-sell and referral opportunities, and supports branch operations and security. The Teller also maintains client confidentiality, develops job knowledge through training, contributes to team and client service success, and participates in volunteer activities.

Requirements

High school diploma or General Education Degree (GED).
Ability to handle confidential and sensitive information with discretion.
Strong mathematical aptitude.
Excellent written and verbal communication skills.
Strong interpersonal skills.
Exceptional attention to detail.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for qualified individuals with disabilities.

Nice To Haves

Experience in a cash-handling role.

Responsibilities

Process deposits and loan payments, cash checks, process savings withdrawals, record night and mail deposits, sell cashier’s checks, and redeem savings bonds.
Answer clients’ questions in person and over the telephone.
Process additional transactions as needed, including preparing currency transaction reports.
Identify basic cross-sell and referral opportunities by answering inquiries, informing clients about services and promotions, determining client needs, and directing clients to a banker.
Use 360View to record activities, incidents, and referrals to business partners and other lines of business.
Process consumer credit card applications.
Complete special client requests, such as closing accounts, ordering checks, exchanging foreign currency, providing special statements or copies, completing referrals, and performing safe-deposit box procedures.
Reconcile the cash drawer by verifying transactions, counting and packaging currency and coin, submitting excess cash and mutilated currency to the vault custodian, and maintaining appropriate cash supplies.
Comply with bank operations and security procedures, including participating in dual-control functions, maintaining client traffic surveys, auditing other teller currency, and assisting in certification of proof.
Maintain client confidentiality and protect bank operations by cautioning others about potential breaches.
Attend training sessions to enhance job knowledge.
Support client service and bank success by welcoming new or different requests and helping team members achieve results.
Demonstrate basic product knowledge and proficiency with client-facing systems, and complete work accurately with minimal errors.
Participate in volunteer activities.
Perform other duties as assigned.