Part Time Teller

RALLY CREDIT UNION•McAllen, TX

13d•Onsite

About The Position

The Teller performs transactional duties to serve credit union members by accurately receiving and paying out funds, maintaining accurate transaction records, and providing cash receipt, account, and payment services in accordance with credit union policies and procedures. The position also promotes and cross-sells credit union products and services while delivering courteous, prompt, and efficient member service. The Teller processes deposits, loan payments, check cashing, withdrawals, cashier’s checks, money orders, savings bond redemptions, and other member requests. The role includes verifying signatures, balances, endorsements, and transaction amounts; entering and maintaining accurate member and transaction records; balancing the cash drawer; researching discrepancies; scanning daily work; and keeping the teller station stocked. The Teller follows security, internal control, regulatory compliance, and training requirements, including annual BSA/AML training. The position may require travel to alternate branch locations to support operational needs. The role requires independent work with limited supervision as well as effective teamwork. It calls for accuracy, speed, sound judgment, reliability, strong customer relations, relationship-building ability, and a positive, service-oriented attitude.

Requirements

High school diploma or GED.
Communication, mathematical, and general business knowledge, or equivalent, sufficient to perform the job duties.
Strong accuracy, speed, customer relations, judgment, reliability, relationship-building ability, and a positive, service-oriented attitude.
Ability to perform job functions independently or with limited supervision and work effectively alone or as part of a team.
Ability to read and carry out written instructions and follow oral instructions.
Ability to speak clearly and communicate information in a logical, understandable sequence.
Ability to deal calmly and professionally with people of diverse backgrounds at different organizational levels, while maintaining high customer service and discretion.
Ability to work under deadline pressure and meet demanding accuracy and quality expectations in a fast-paced environment.
Ability to handle multiple, simultaneous, and changing priorities.
Ability to exercise discretion with confidential internal and external matters.
Ability to manipulate wrists and hands, remain at a workstation for extended periods, lift up to 50 pounds, and bend, stoop, and reach overhead.
Close vision for frequent computer-monitor viewing and document review; may need to stand for extended periods.
Clear speech and hearing sufficient for effective interaction with staff and members.
Ability to travel to alternate branches as scheduled or as business needs arise, including temporary or permanent assignments.

Nice To Haves

Six months of cash-handling or cross-selling experience is preferred.

Responsibilities

Deliver courteous, professional, timely, accurate, and efficient service to members.
Receive deposits and loan payments; cash checks; process withdrawals; and pay out funds after verifying signatures and member balances.
Record night and mail deposits and sell cashier’s checks and money orders.
Verify transaction amounts, examine checks for proper endorsement, and accurately enter deposits into computer records.
Redeem savings bonds and accept requests for check copies and check orders.
Process member requests such as wire transfers, address changes, stop payments, and cash advances.
Maintain current knowledge of credit union products and services handled or promoted by tellers.
Promote and cross-sell credit union services and products by answering questions, explaining promotions, identifying member needs, and referring members to branch representatives.
Balance the cash drawer at the end of the shift, compare totals with the computer-generated balance sheet, research and resolve discrepancies, and report discrepancies to a supervisor as needed.
Scan daily work and perform other teller functions as needed; assist others in completing tasks and assignments.
Keep the teller station stocked with forms, supplies, brochures, and other materials.
Serve in a dual-control role when needed.
Maintain accurate member records, maintenance entries, and transactions, and identify and correct errors.
Follow security and internal-control procedures, policies, mandatory training, compliance requirements, and applicable credit union training.
Maintain current knowledge of relevant policies, procedures, rules, regulations, and robbery procedures.
Follow applicable regulatory requirements, including BSA, AML, OFAC, CIP, and MDD requirements related to the job.
Complete BSA/AML compliance training annually.
Perform other duties as assigned.