Part Time Teller

PNC Bank•Homestead, PA

9d•Onsite

About The Position

As a Part Time Teller in PNC's Retail Banking organization, the employee is based at the Waterfront branch in Homestead, Pennsylvania. The position delivers customer experiences intended to support customers’ financial wellbeing and loyalty while increasing their use of PNC services. The teller processes customer interactions, explains financial transaction options, identifies banking opportunities, and refers customers to appropriate branch staff. The role also includes lobby engagement and use of technology, tools, and resources to help customers manage transactions. The employee applies product and procedural knowledge to resolve customer problems, follows policies and procedures, and completes teller and branch operations and maintenance transactions accurately and efficiently. This is an in-office position. PNC does not provide employment visa sponsorship or participate in STEM OPT for this role.

Requirements

Prior experience is not required.
Demonstrate appropriate knowledge, skills, and abilities for the role.
Demonstrate accuracy and attention to detail, effective communication, problem-solving, customer-needs assessment, digital awareness, fraud detection and prevention, and the ability to manage multiple priorities.
No degree, certification, or license is required.

Nice To Haves

Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.

Responsibilities

Deliver a customer experience that supports financial wellbeing, builds loyalty, and increases customers’ use of PNC services.
Process a variety of customer interactions.
Educate customers about available alternatives for financial interactions and options for managing transactions using technology, tools, and resources.
Identify banking opportunities during customer conversations and make appropriate referrals to branch staff.
Perform lobby engagement activities and position PNC products to meet customer needs.
Use product and procedural knowledge to solve customer problems.
Follow policies and procedures and exercise sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions accurately and efficiently.
Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature, depending on eligibility.
Dental and vision options, depending on eligibility.
Employee life insurance.
401(k) with PNC match.
Pension and stock purchase plans.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
Seven occasional absence days each year, unless otherwise required by law, depending on eligibility.
Vacation accrual based on hours worked, including overtime, for use after 90 days of service.