Part Time Teller

PNC•Bowling Green, OH

13d•$14 - $24•Onsite

About The Position

As a Teller within PNC's Retail Banking organization, you will be based in Tinley Park, Illinois, and help deliver a customer experience focused on financial wellbeing and customer loyalty. You will process a variety of customer interactions, educate customers about financial transaction options, identify banking opportunities, and make appropriate referrals. This is an in-office role. The position is part-time and incentive eligible; incentive payments are based on company, business, and/or individual performance.

Requirements

Prior experience is not required.
No university or college degree, high school diploma, or GED is typically required for primary duties; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
No required certifications.
No required licenses.
No required language assessments.
Demonstrate customer focus and knowledge of practices that prioritize customer needs and satisfaction.
Demonstrate accountability, accuracy and attention to detail, customer service, effective communication, problem solving, fraud detection and prevention, and the ability to manage multiple priorities.

Nice To Haves

Preferred skills include banking, client loyalty, customer experience, identifying opportunities, leveraging technology, and proactive sales.

Responsibilities

Deliver customer experiences aimed at improving customers’ financial wellbeing, building loyalty, and increasing share of wallet.
Process a variety of customer interactions and educate customers about available alternatives for financial interactions.
Identify opportunities through meaningful customer conversations and make appropriate referrals to branch staff.
Engage with customers in the lobby and position PNC products to meet their needs.
Educate customers on managing financial transactions by leveraging technology, tools, and resources.
Apply product and procedural knowledge to solve customer problems.
Adhere to policies and procedures and demonstrate sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
Assess and manage risks associated with business objectives and activities in alignment with PNC’s Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature, depending on eligibility.
Dental and vision options, depending on eligibility.
Employee life insurance, depending on eligibility.
401(k) with PNC match, pension, and stock purchase plans, depending on eligibility.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
Seven occasional absence days each year, unless otherwise required by law.
Part-time employees accrue vacation based on hours worked in the current calendar year, including overtime; accrued vacation may be used after 90 days of service.