Part Time Teller

PNC•Champaign, IL
•$14 - $24•Onsite

About The Position

As a Teller in PNC's Retail Banking organization, based in Champaign, Illinois, you will deliver customer experiences intended to improve customers’ financial wellbeing and build loyalty. You will process customer interactions, explain alternatives for financial transactions, identify banking opportunities, and make appropriate referrals. The position is in-office. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

  • No prior experience is required.
  • No degree, certification, or license is required.
  • Demonstrate appropriate knowledge, skills, and abilities for the role.
  • Relevant skills and competencies include accuracy and attention to detail, addressing customer needs, banking products, digital awareness, effective communication, fraud detection and prevention, managing multiple priorities, problem solving, and understanding customer needs.

Nice To Haves

  • Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.

Responsibilities

  • Deliver customer experiences that support financial wellbeing and customer loyalty while increasing share of wallet.
  • Process a variety of customer interactions and educate customers about alternatives for financial transactions.
  • Identify opportunities through customer conversations and make appropriate referrals to branch staff.
  • Perform lobby engagement activities and position PNC products to meet customer needs.
  • Explain options for managing financial transactions using technology, tools, and resources.
  • Apply product and procedural knowledge to resolve customer problems.
  • Follow policies and procedures and exercise sound judgment within established limits.
  • Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
  • Assess and manage business risks in accordance with PNC's Enterprise Risk Management Framework.

Benefits

  • Medical and prescription drug coverage, including a Health Savings Account feature, subject to eligibility.
  • Dental and vision options, subject to eligibility.
  • Employee life insurance.
  • 401(k) with PNC match.
  • Pension and stock purchase plans.
  • Back-up child and elder care.
  • Adoption, surrogacy, and doula reimbursement.
  • Educational assistance, including select fully paid programs.
  • Wellness program with financial incentives.
  • Parental leave, subject to eligibility.
  • Up to 11 paid holidays each year, subject to eligibility.
  • Seven occasional absence days each year, unless otherwise required by law.
  • Vacation accrual based on hours worked, including overtime, for part-time employees; accrued vacation can be used after 90 days of service.
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