Part Time Teller

PNC • Whiteford, MD

5d • $16 - $26 • Onsite

About The Position

At PNC, the Teller works within the Retail Branch organization and is based in Whiteford, Maryland. The role delivers a customer experience intended to support customers’ financial wellbeing and loyalty while increasing share of wallet. It processes a variety of customer interactions, educates customers about available options for financial transactions, identifies banking opportunities, and makes referrals as appropriate. PNC describes this as an in-office position and encourages candidates to confirm workplace expectations with their recruiter and hiring manager.

The role uses product and procedural knowledge to address customer problems and applies sound judgment while following policies and procedures. It also supports efficient and accurate teller and branch daily operations and maintenance transactions. The position is part-time and incentive eligible, with payment based on company, business, and/or individual performance.

Requirements

• Prior experience is not required.
• A university or college degree, high school diploma, or GED is not typically required for roles at this level.
• A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
• Demonstrate appropriate knowledge, skills, and abilities for the role.
• Required competencies include accuracy and attention to detail, addressing customer needs, banking products, digital awareness, effective communications, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs.
• No required certifications, licenses, or language assessments.
• PNC will not provide employment visa sponsorship or participate in STEM OPT for this position.

Nice To Haves

• Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.

Responsibilities

• Process a variety of customer interactions and deliver a customer experience that supports financial wellbeing and customer loyalty.
• Educate customers about alternatives for financial interactions and options for managing transactions using technology, tools, and resources.
• Identify banking opportunities through meaningful conversations and make appropriate referrals to branch staff.
• Perform lobby engagement activities and position PNC products to meet customer needs.
• Apply product and procedural knowledge to solve customer problems.
• Follow policies and procedures and demonstrate sound judgment within established limits.
• Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
• Assess and manage risks associated with business objectives and activities in support of PNC's Enterprise Risk Management Framework.

Benefits

• Depending on eligibility, part-time employees may have medical and prescription drug coverage with a Health Savings Account feature, dental and vision options, employee life insurance, a 401(k) with PNC match, pension and stock purchase plans, back-up child and elder care, adoption, surrogacy, and doula reimbursement, educational assistance including select fully paid programs, and a wellness program with financial incentives.
• Depending on eligibility, PNC generally provides parental leave, up to 11 paid holidays each year, and 7 occasional absence days each year unless otherwise required by law.
• Part-time employees accrue vacation time based on hours worked in the current calendar year, including overtime, for use after 90 days of service.
• The position is incentive eligible, with payment based on company, business, and/or individual performance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed