Teller (Full Time) - Houston, Northside

Prosperity Bank • Houston, TX

1d

About The Position

The Teller performs a range of banking functions, including processing deposits, withdrawals, loan payments and account transfers; posting to general ledger accounts; cashing checks and other negotiable items; and selling official checks, money orders and traveler’s checks. The role promotes the Bank’s products and services while providing courteous, professional customer service and protecting customer information. Tellers operate an online teller terminal, verify and balance cash, resolve discrepancies, follow procedures and compliance requirements, and maintain accurate records. The position also involves coordinating with colleagues and management, assisting with training or orientation as needed, attending meetings and training, performing assigned night-drop and clerical duties, and keeping work areas clean and secure. The role has no supervisory responsibilities.

Requirements

• High school graduate or equivalent.
• At least one year of related experience and cash-handling experience.
• Good communication skills.
• Professional appearance, dress and attitude.
• Good math and typing skills.
• Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
• Ability to perform basic math, including using decimals to compute ratios and percentages and interpreting graphs.
• Ability to carry out detailed but uncomplicated instructions and address problems involving a few variables.
• Ability to read, write and communicate effectively, including writing complex sentences with proper punctuation.

Nice To Haves

• Understanding of bank operations.
• Previous Teller experience.
• Knowledge or proficiency in the Mentor Program, DNA Standard/UX, required training and webinars in the 90-day plan, CTR/MIL, IVIEW, product knowledge, ATM balancing, WITS/Wires (minimum domestic), risk management, and dual control.

Responsibilities

• Represent the Bank courteously and professionally while processing teller transactions accurately and efficiently.
• Receive and process deposits and loan payments; cash checks and other negotiable instruments; examine documents for endorsements and negotiability; and process transfers between accounts.
• Sell traveler’s checks, official checks and money orders, and process credit card cash advances.
• Verify and balance cash daily, promptly detect and resolve discrepancies, and maintain an acceptable balancing record.
• Follow teller procedures and compliance requirements, and maintain customer privacy.
• Promote Bank products and services to meet customer needs, develop client relationships and strengthen existing relationships.
• Respond promptly to client requests and inquiries and help maintain the Bank’s quality reputation.
• Operate the online teller terminal and complete required reports and records accurately and promptly.
• Assist area personnel and provide training or orientation as needed; keep the supervisor informed of activities, problems and concerns.
• Attend meetings and training classes that may take place on weekdays, evenings or Saturdays.
• Perform night-drop functions and related clerical duties as assigned, and keep work areas clean, secure and well maintained.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED